Shipment to Germany

• DP

  Daniel Pasternak

  6/6/23, 3:06 PM

  Is there any hope to deliver again to Germany in the future?

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• HP

  Hifza Polani Staff member

  6/7/23, 6:07 AM

  @Daniel Pasternak Hello, this is Hifza from Team DUA.
  Its in the works and surely shipping to Germany will resume very soon.

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• DK

  Dominik Kihl

  6/12/23, 6:07 AM

  I've just ordered #fierce to germany :)

  Thank you so much that you made delivery to germany happen again.

  2 likes 0 likes Liked Like

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• HP

  Hifza Polani Staff member

  6/12/23, 8:32 AM

  @Dominik Kihl Elated to know about your order!
  #Fierce is an amazing fragrance. You will definitely love your fragrance once you receive it. 😊

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• 

  C.

  6/16/23, 5:53 PM

  😶

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• HP

  Hifza Polani Staff member

  6/19/23, 8:42 AM

  @Claudia Bertels Delighted to know about it! 😊

  1 likes 0 likes Liked Like

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• BL

  Benedikt Leenders

  7/17/23, 3:35 PM

  Hey there,
  i just tryed to order to my german address, but it wont work.
  Any updates on this issue?
  
  thanks in advance.

  1 likes 0 likes Liked Like

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• HP

  Hifza Polani Staff member

  7/18/23, 5:00 AM

  @Benedikt Leenders Hey, we have suspended shipping to Germany for now due to custom issues. We cannot say for sure when it will be resumed. I hope you understand.

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• CJ

  Christoph Johne

  7/18/23, 1:34 PM

  @Hifza Polani  Could you possibly update this post when shipment to Germany resumes?

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• HP

  Hifza Polani Staff member

  7/19/23, 5:07 AM

  @Christoph Johne Sure, I will definitely update here when shipping to Germany resumes. 🙌

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• B

  Benedict

  7/19/23, 3:32 PM

  @Hifza Polani These are horrible news to be honest. I mean you are working together with scentit london as I think but they dont have all the products from here. So I am trying to order Error 404 but its not possible to get this anywhere. 

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• HP

  Hifza Polani Staff member

  7/20/23, 12:10 PM

  @Benedict We sincerely apologize for the inconvenience caused however, it is a temperory issue and our team is working on it. It will be resolved soon and we will notify here once shipping to Germany resumes.

  1 likes 0 likes Liked Like

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• 

  C.

  7/28/23, 12:16 PM

  😶

  2 likes 0 likes Liked Like

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• 

  C.

  7/28/23, 4:47 PM

  😶

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• MW

  Michael W.

  7/29/23, 6:28 PM

  Any News? :(

  1 likes 0 likes Liked Like

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• HP

  Hifza Polani Staff member

  7/31/23, 8:48 AM

  Unfortunately, due to several dozens of packages being returned for unpaid customs duties has resulted in the company being charged in return shipping fees and duties.
  
  As such, we have indefinitely suspended shipping to Germany.
  
  We apologize for any inconvenience this may have caused and seek understanding of all our customers in this matter.

  1 likes 0 likes Liked Like

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• CC

  Cihan Cevik

  8/8/23, 2:01 PM

  Any updates? 

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• HP

  Hifza Polani Staff member

  8/9/23, 6:36 AM

  @Cihan Cevik Hey, currently all orders to Germany are being suspended. Our team is working on it and trying to resolve the issue.
  
  I will update here once shipping to Germany resumes!

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• JB

  Jürgen Bischoff

  9/5/23, 2:46 PM

  Any update?

  2 likes 0 likes Liked Like

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• HP

  Hifza Polani Staff member

  9/6/23, 5:43 AM

  @Jürgen Bischoff Shipping to Germany is still suspended.
  I will update here once shipping to Germany resumes!

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