• Reward
The Dua Brand rewards campaign

THE DUA BRAND

How it works

Three simple steps from joining to enjoying your rewards.

01

SHOP YOUR DUA

Placean order on our website. Any fragrance qualifies (except wholesale).

02

CREATE & POST

Film a video featuring our fragrance. Be creative! Post it on Instagram, TikTok, or Facebook. Tag us & use #SniffRecordRefund

03

SUBMIT YOUR VIDEO

Send us your insight screenshot of the video and public video link.

04

GET REWARDED

We’ll verify the organic views and refund your eligible reward.

THE DUA CREATOR REWARDS PROGRAM

Your reward tiers

One original public video can unlock a refund based on its verified organic views.

Step
Organic views
Your refund
Reward tier
Organic views
1,000+ verified organic views
Your refund
Up to $50 subject to eligible order value
Reward tier
Bronze Creator reward
Organic views
5,000+ verified organic views
Your refund
Up to $100 subject to eligible order value
Reward tier
Silver Creator reward
Organic views
25,000+ verified organic views
Your refund
Full order up to a maximum of $1,000
Reward tier
Gold Maximum creator reward
HIGHEST REWARD

Refunds cannot exceed the eligible merchandise amount actually paid for the order. The maximum refund available through the program is $1,000.

THE DUA CREATOR REWARDS PROGRAM

Terms & Conditions

Please review the program rules carefully before submitting your creator-reward entry.

14 chapters PROGRAM GUIDE · 2026
1 Chapter 1

Eligibility

The program is available to retail customers with a qualifying order placed directly through The DUA Brand website.

Wholesale orders, distributor orders, are not eligible.

3 Chapter 3

How to Participate

To participate, the customer must:

  • Place an eligible order on The DUA Brand website.
  • Create an original video featuring a fragrance from that order, it could be a review, skit, or an unboxing.
  • Post the video publicly on Instagram, TikTok or Facebook.
  • Tag @Theduagroup.
  • Include #SniffRecordRefund.
  • Submit the public video link and video-insights screenshot within 30 days of posting.
4 Chapter 4

Submission Requirements

The participant must provide:

  • Full name
  • Email address used for the order
  • Eligible order number
  • Social media username
  • Social media platform
  • Public video link
  • Original posting date
  • Screenshot of the video insights
  • Confirmation that no paid promotion or artificial engagement was used

The insights screenshot should clearly show the social media account, video, view count and publication information.

The DUA Brand may request an updated screenshot, screen recording or additional analytics to verify performance.

5 Chapter 5

Content Requirements

The submitted video must:

  • Be original content created by the participant.
  • Clearly feature an eligible DUA fragrance.
  • Be publicly visible during the verification process.
  • Be posted from the same account shown in the submitted insights.
  • Comply with the rules of the platform where it is posted.

Content containing unlawful, hateful, dangerous, sexually explicit, misleading, infringing or otherwise inappropriate material may be rejected.

The video must remain publicly visible on the original platform until the reward has been verified and processed.

If the video is deleted or made private before verification is complete, the submission may be disqualified.

7 Chapter 7

Multiple Platforms

Customers may share their content on multiple platforms, but views from different platforms cannot be combined.

Only the views received by the specific public video link with the most high views will be considered for submission.

Views from multiple videos cannot be added together to reach a reward tier.

8 Chapter 8

Reward Tiers

Rewards are based on the verified organic views received by one eligible video:

Bronze

1,000 or more organic views: Up to $50 refunded.

Silver

5,000 or more organic views: Up to $100 refunded.

Gold

25,000 or more organic views: Full eligible order value refunded, up to a maximum of $1,000.

The refund cannot exceed the eligible merchandise amount actually paid for the order.

For example, if an order's eligible value is $40 and the video reaches 1,000 organic views, the maximum refund will be $40—not $50.

9 Chapter 9

Eligible Order Value

The eligible order value is the merchandise subtotal actually paid after discounts and promotional codes.

Shipping charges, taxes, duties, gift cards, package protection and other additional fees are excluded.

The maximum refund available through the program is $1,000.

10 Chapter 10

Verification & Processing

View verification will be completed within 7–10 business days of receiving a complete submission.

We may contact the participant for additional information during this period.

Approved rewards will normally be processed within 10 business days after verification.

The refund will be returned to the original payment method whenever reasonably possible.

Processing time may vary depending on the customer's bank or payment provider.

If we are unable to contact the participant or receive a response within 14 days of our initial outreach, the reward may be forfeited.

The participant is solely responsible for any applicable taxes, fees, or duties related to the refund received.

The DUA Brand is not responsible for any tax liabilities incurred by the participant.

11 Chapter 11

Organic Views

All qualifying views must be genuine and organic.

The following are prohibited:

  • Paid or boosted posts
  • Social media advertising
  • Purchased views, likes, comments or followers
  • Bots or automated traffic
  • Engagement groups or engagement pods
  • View-for-view arrangements
  • Incentivized traffic
  • Any other method used to artificially increase performance

Views generated through natural sharing by viewers are permitted.

The DUA Brand may reject any submission showing unusual, fraudulent, unverifiable or artificially manipulated activity.

12 Chapter 12

Privacy Policy

We collect your:

  • Order number
  • Social media handle
  • Email address
  • Video content (for verification and marketing)

Your data is used only for:

  • Program verification
  • Refund processing
  • Marketing (with your consent)

Your data is not sold or shared with third parties except as required by law.

You may request deletion of your data at any time by contacting us at support@theduabrand.com.

13 Chapter 13

Content Ownership, Usage & Ambassador Opportunity

Content Usage Rights

By entering this program, you grant The DUA Brand:

  • A non-exclusive, royalty-free, worldwide, perpetual license to repost, share, and publish your video on our website, social media, email, and marketing materials.
  • Edit, crop, or adapt the video for promotional use.
  • Use your social media handle, name, and likeness for credit and promotional purposes.

You retain ownership of your video. We will always give credit to you when using your content.

Paid Advertising & Commission

If a submitted video receives strong views, engagement and overall performance, The DUA Brand may contact the creator privately to request permission to use the video in paid advertising.

Selected creators may be offered a commission between 0.5% and 1% of eligible net sales directly attributed to paid advertisements using their video.

Selection is not automatic or guaranteed. The exact commission percentage will be determined based on the video's performance, content quality, engagement and suitability for paid advertising.

Ambassador Opportunity

If we love your video and it performs well, we may reach out privately to discuss either one of these or more than one:

  • Brand ambassador or influencer collaboration
  • Commission-based partnership (0.5% – 1% of sales generated)
  • Free products, exclusive perks, and more

This is not guaranteed and is at our sole discretion.

Participants will be contacted privately regarding any paid usage or ambassador opportunities.

14 Chapter 14

Right to Modify & Terminate

The DUA Brand reserves the right to modify, suspend, or discontinue this program at any time.

Changes will be communicated via this page and/or email notification to participants.

Continued participation constitutes acceptance of any changes.

15 Chapter 15

Limitation of Liability

The DUA Brand is not responsible for:

  • Technical failures, platform outages, or lost submissions
  • Any injuries, damages, losses, or expenses related to participation
  • Disputes arising between participants and third-party platforms
  • Content that violates the policies of Instagram, TikTok, or Facebook

By participating, you agree to release The DUA Brand from any and all claims related to this program.

18 Chapter 18

Contact

Questions about The DUA Creator Rewards Program can be sent to:

support@theduabrand.com